Transport
The estimated delivery time via DHL express courier is 3-5 business days. These times are valid for all orders placed before 14:00. All orders placed after this cut-off time will be processed the next business day. In the case of special events (such as Black Friday, Cyber Monday, etc.), order processing may be slightly delayed, despite our constant efforts to meet the delivery time.
The shipping cost with DHL Express is €5.95. For orders exceeding €120, shipping is free.
When your package is handed over to the carrier, you will receive an email from DHL with a tracking link to check the progress of your shipment.
If you are not at home at the time of delivery, the courier will leave a notice with instructions on how to request a second delivery. You will have up to 3 days to request a free redelivery of your parcel via www.dhl.com. After 3 days (if no redelivery is requested or a second delivery attempt is unsuccessful), the shipment will be held in storage and you must contact our customer service department to arrange its release.