Faq

Privacy

The Stefanel website is owned by Stefanel S.p.A. and managed by Triboo Digitale S.r.l.
Stefanel S.p.A. and Triboo Digitale S.r.l. give fundamental importance to the privacy of their Users. All data provided by those visiting the Site will be processed paying maximum attention and taking all necessary precautions to guarantee their safety, in full compliance with the Italian Personal Data  Protection Code rules and regulations.

Informative Note pursuant to Art. 13 of L.D. 196 dated June 30th 2003 - Personal Data Protection Code.

All  personal data provided by the Users visiting the Stefanel website (hereafter the “Site” will be processed by the Data Controller, Stefanel S.p.A. with registered office in Ponte di Piave (TV, via Postumia n. 85 (hereafter “Stefanel”) and by Triboo Digitale S.r.l., with registered office in Viale Sarca n. 336, Milan, Italy (hereafter “Triboo Digitale S.r.l.”), the Data Processor designated by Stefanel S.p.A. to manage the Site and all related services (maintenance, updating, Customer Care services, sending of newsletters etc) and also the co-Controller exclusively for the processing of data as appointed by Stefanel S.p.A. pursuant to the on-line transactions generated by the Site store, and more specifically by the company’s legal representative pro-tempore Dr. Alessio Barbati, using manual and automated systems in compliance with what required by L.D. n. 196 dated June 30th 2003 – Personal Data Protection Code. In particular: to allow web navigation, registration, conclusion and execution of  purchase contracts, handle the provision of products and services requested by Users, to provide information and assistance required by Users or, based on a further Information note and consent granted by Users, in order to perform all commercial and sales activities. For these exclusive purposes, User data may be communicated by Stefanel S.p.A to subjects and operators with whom Stefanel SpA and Triboo Digitale S.r.l. have specific contracts (i.e.  importers, distributors, dealers, shipping companies, banks and credit institutes, Internet providers), or to Stefanel Group companies or those belonging to their sales and servicing networks (branches, importers, distributors, agents, workshops) which may have their headquarters outside the EU and, in this case the data will be processed exclusively for the above indicated purposes;  personal data will be accessed by the Data Processors and the Designated Officers appointed by Stefanel and Triboo Digitale S.r.l. and the above mentioned subjects.
Personal data shall not be subject to dissemination.
In order to enable certain functions and achieve higher levels of performance of the Site, the latter uses a cookie system : these are files sent by the Site server and registered via the User’s browser on the User 's hard disk, containing information relating to the navigation and activity performed by the User (website pages visited, geographic area,  websites which led to this Site, orders placed and completed), which are then relayed from the user's computer to the Site server during any future visits to the Site. The data recorded by cookies does not include, and is not linked, to any User identification data; they do not allow for such identification and cannot be used to identify Users in any manner; they are used solely to speed up the Site functions should the User visit the website again, or to perform statistic based activities or produce reports by processing anonymous or aggregate data. The User is entitled to receive information on the use of cookies, and also set the browser options on his own PC to limit or prevent use of the same. The User can also completely cancel all cookies using the relative functions on his browser programme. If these last two options are enabled on the Browser, the Site may not function correctly.
The provision of personal data is optional, i.e. it  is not governed by a regulatory obligation, but it is necessary in order for the User to be able to use the website, complete the registration process, to complete the contract formalities, to provide information, assistance and the services requested by the User. If this data is not provided, it may not be possible for the User to access the website and its special functions, to complete the registration process and sign the contracts to implement or receive information, assistance and the services requested.
Further information on the processing methods for personal data and the services available on the website can be provided on request.
In your capacity as the Data Subject, you are granted the rights foreseen by Art. 7 of L.D. n. 196 dated June 30, 2003 and listed below.  For further information on how to exercise such rights and for a complete list of the officers designated by Stefanel S.p.A. for the processing of personal data, please phone +39-0422-819216, or send an e-mail to: info@stefanel.it, to the attention of the pro-tempore Administration Manager, or by fax to +39-0422.819.240; Stefanel S.p.A. has appointed Cristiano Simonetto as its Data Processor  (cristiano.simonetto@gruppo.stefanel.it); when contacting Triboo Digitale S.r.l., users can phone  +39-02-64741401, send a mail to unsubscribe-shop.stefanel@triboo.it, or a fax to +39-02-64741491.

Legislative Decree 196 dated June 30, 2003 Personal data protection code
Art. 7 Rights to access personal data and other rights

1. The Data Subject  has the right to request confirmation as to whether or not personal data concerning you exists, regardless of their being already recorded, and communication of such data in an intelligible form.
2. In particular, the subject has the right to obtain indications on : a) to receive information on the origin of the personal data; b) on the purpose and processing methods; c) on the logic used in the case where the data is processed using electronic equipment; d) on the personal data of the Controller, the persons in charge and the designated representatives pursuant to Art, 5 paragraph 2; e) the subjects or categories of subjects to whom the personal data may be communicated or who may become aware of such data in their capacity as Designated Representatives for the Country or Persons in Charge of Processing.
3. The Data Subject has the right to obtain indications on : a) updating, rectification or, where interested therein, integration of the data;
b) erasure, anonymisation or blocking of data that have been processed unlawfully, including data whose retention is unnecessary for the purposes for which they have been collected or subsequently processed;
c) certification to the effect that the operations as per letters a) and b) have been notified, as also related to their contents, to the entities to whom or which the data were communicated or disseminated, unless this requirement proves impossible or involves a manifestly disproportionate effort compared with the right that is to be protected.
4. The interested party is entitled to refuse total or partial:
a) on legitimate grounds, to the processing of personal data concerning him/her, even though they are relevant to the purpose of the collection;
b) to the processing of personal data concerning him/her, where it is carried out for the purpose of sending advertising materials or direct selling or else for the performance of market or commercial communication surveys.