- How can I make a purchase on the Stefanel Shop?
- How can I choose the right size?
- How can I pay on the Stefanel Shop?
- How can I verify the status of my order?
- What are the delivery times?
- What I have to do if I wish to return one of more products?
How can I make a purchase on the Stefanel Shop?
Once the product has been chosen, click on “Add to cart” to add it to the shopping cart. It's possible to repeat this operation for all the products that you wish to purchase. Click on "Checkout”, located at the top right, on the website header.
How can I choose the right size?
On every product page of the Shop, there is a link that takes you to the size conversion table.
How can I pay on the Stefanel Shop?
The Stefanel Shop allows you to choose among different forms of payment: credit card and PayPal. All the transactions are protected and coded thanks to the use of SSL coding systems.
How can I verify the status of my order?
Once the order has been completed, you will receive a confirmation email containing your Order details. You will be able to check the status of your order at any time in the relative section of your profile. You will also receive a link to check the shipping
What are the delivery times?
The products are delivered within 3/5 working days from the order date through FedEx.
What I have to do if I wish to return one of more products?
The products can be returned within 10 days from the date they were received by simply writing an email to email@example.com